Event Experts vs. the other guys

SOUND FAMILIAR???

If you’ve used another party outfitter in the past and the results of your last event were disappointing -- we’re sorry. But we’re not really surprised. Unfortunately, comments like these happen all too often – BUT NOT with EVENT EXPERTS!

“I was so embarrassed – the people who came to work our event were sloppily dressed – some wore ripped blue jeans and had holes in their shirts. Some of them were teenagers with an attitude problem.”
“Never again! They kept calling me to make last-minute changes to our menu and some of the games, right up to the day before the event!”

“We hosted a company picnic for our employees and their families. A lot of the parents wouldn’t let their kids go on the rides because they were dirty, old and just looked unsafe.”

“The kids were disappointed and their parents were mad. The post-prom committee had worked hard and spent a lot of money to make sure the kids had a safe, fun place to go, but there was a lot of standing around waiting for things to get started. It was not well- run or well-organized – very unprofessional.”

“It was a nightmare! The guests arrived before the field had been set up because the staff showed up late – that meant the food was late, the games didn’t start on time and a lot of people left early.”

“My boss thought we could save money by going with a company that had a really cheap bid. Well, the games they promised became ‘unavailable’ a week before our event, they substituted items on the menu without letting me know, and the whole thing was just a disaster. I guess you get what you pay for.”

“I felt sorry for the people in our Human Resources Department. They had really drummed up participation at our company event but it didn’t come off as advertised. There were a lot of complaints about the food and the event staff. I heard that the company got a refund, but after the fact it’s kind of too late, you know?”

“We had to ask that one of the rides be shut down because it was making a lot of weird noises and jerking and shaking. We found out later that it was a second-hand piece of equipment and hadn’t been inspected in three years. Not only that, they didn’t have insurance – thank goodness nothing bad happened.”

“I was a new employee and one of my first big assignments was arranging a company party. I had a lot of questions and it took my event planner several days to get back to me. Sometimes I felt she was as clueless as I was. Turns out she ran her company part-time from her home while she kept another day job.”


HOW WE EARNED OUR STARS


Not all party outfitters are the same. EVENT EXPERTS is a FIVE-STAR Company – a highly coveted ranking very few have achieved. Here’s how we earned our Five Stars – our “Pledge of Performance Excellence” tells you just what to expect from the professionals at EVENT EXPERTS:

EVENT EXPERTS’ Pledge of Performance Excellence

We pledge:
1. TO BE ON TIME
EVENT EXPERTS has achieved a 100% on-time performance rating

2. TO PROVIDE QUALIFIED, EXPERIENCED PROFESSIONALS TO STAFF YOUR EVENT
Our staffers are full-time adult employees, not subcontractors or part-timers
Our staffers are trained continuously to conform to our exacting standards of customer service
Our staffers must comply with our established dress code so that they project a professional appearance at all times

3. TO PROVIDE SIMPLY THE BEST SELECTION, PRICING, AVAILABILITY AND CREATIVITY
EVENT EXPERTS maintains an enormous 8000 SF warehouse, fully stocked with the newest games and equipment as well as tried-and-true favorites (Visit our facility and see for yourself!)
Our equipment inventory is the largest on the East Coast
Our size ensures that our pricing remains competitive
EVENT EXPERTS is open 7 days a week – no worries on the weekend or holidays
EVENT EXPERTS has been praised by customers for its range of options and the creative ideas its party planners provide – you won’t find “same-old, same-old” here!

4. TO PROVIDE SAFETY-CERTIFIED EQUIPMENT AND GAMES
EVENT EXPERTS guarantees the quality and safety of our equipment
Our equipment is registered, certified, and inspected by the appropriate licensing and inspection bureaus in Pennsylvania, New Jersey, Maryland and Delaware
EVENT EXPERTS maintains certified inspectors EVERY DAY, ON SITE
EVENT EXPERTS is fully insured